SDM

Bogotá (Colombia)
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SDM

Comercial & Marketing

Bogotá (Colombia)

Ref: RJ6264 January 22, 2021 INFORMÁTICA

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FUNCIONES

General requirements: Demonstrated experience in developing services portfolio: design and costing of professional ,engineering & managed services. Experienced working with internal departments in developing new solutions and services offering for customers. Business acumen and technical consulting skills. Experienced in developing and conducting customers presentations and workshops. Understanding customers' needs and pain points with experience involving in the end to end solutions & service offering activities. Selft starter, proactivity characteristics, customer focus, commitment; Advanced / fluent English for writing, reading and speaking. Technical background: telecommunication networks, LAN, WAN, routing, switching, optical networks, data center infrastructure. Higher education academic training, education and certifications: Electrical / Telecom Engineering or IT education. Desired: ITIL, Project Management; Network certify. Development of services portfolio (in which we can do great co-creation). Design the Services Set up. Services models, org. structures, internal-external resources, management and technical pipelines, services suppliers, and so on) Perform effort-cost calculations. From above services structure SDT will define the services SAP-WBS structures and Services parts on the SheetBs. Assess services Risks. Built risk logs, matrixes, preview contingencies, preview measures and provide texts for contractual scope shielding. Specifics requirements: Vendor´s knowledge, experience: Juniper, Infinera, Ciena, Huawei, Nokia, AlcatelLucent, ADVA, ECITelecom Knowledge and experience on the following technologies: DWDM, OTN, IP / MPLS, SDN, SD-WAN Experience building service proposals: Experience in the design and costing of installation services, commissioning, operation, maintenance, level 1, 2, 3 support services, for telecommunications networks: Core IP / MPLS networks, DWDM networks, FTTH networks, aggregation networks, networks access. Experience in sizing human resources requirements for the service, structuring the organization chart, assigning roles and responsibilities, definition of personnel roles and right level of experience and knowledge for an specific project; experience with the definition and valuation of labor rates (Man / Hour Rates) For services mentioned in point 1. Knowledge of labor rates in the Market. Experience in the construction of the SoW (Scope of Works) of a service proposal: definition of scope, organization chart, roles and responsibilities (MoR), SLAs, schedules and methodologies, controls and continuous improvement. Knowledge of Service Management (ITIL), Project Management (PMP) methodologies Experience in developing professional services: High Level Designs (HLD), Low Level Designs (LLD), consulting, etc. Experience in the consultative sale of services to Service providers customers, such as Claro, Telefónica, Tigo, Etb, MediaCommerce, Ufinet, Centurylink, IFX, etc).

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