Head of Data Analytics

Madrid (Spain)
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Head of Data Analytics

Production, Opérations, R&D

Madrid (Spain)

Ref: JWC397 May 6, 2018 SERVICES AUX ENTREPRISES

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FONCTIONS

Mission: This position will be responsible for the delivery, ongoing success and continuous improvement of data analytics derived products and services. The Head of Data will support Commercial Solutions Division, understanding and representing their needs. This position will develop the product vision, roadmap and backlog to develop products and services that meet customer and specific persona needs. Main duties: - Define a compelling product/service strategy and vision, contributing to Company’s “digital data analytics services” working with Commercial Insights team and other Business Units. - Ensure individual product/service strategies and associated activity are aligned with Company’s overall strategic objectives. - Interpret market research, quantitative and qualitative data to make informed product decisions, distinguishing between user needs and user wants, and recognising that users may not always be able to articulate their needs. - Create product and service roadmaps, working closely with Product Managers and Head of PAT/Software Engineering. - Use product descriptions and iterative delivery plans to assign priorities and make informed decisions. - Bring together views and input from a wide range of contributors, such as senior stakeholders, commercial division and software engineering, on the product/service vision, definition and delivery approach. - Build in feedback loops from the beginning of the project to inform prioritisation and iterations. - Be responsible for the entire product/service lifecycle. - Continue to improve the products/services post-launch through effective analysis of qualitative and quantitative internal and client data - Collaborate with other product teams to ensure user journeys between products services are optimised. - Keep abreast of customer persona habits, preferences, and behaviours, and up-to-date with the latest technology. - Share your understanding of the digital marketplace, including best practice, costs, suppliers, methodologies and skills, with internal and external stakeholders.

EXIGENCES

- The person in this role will be passionate about data analytics and experienced in designing and building digital products. - Proven experience in developing and delivering a data driven digital consumer-targeted products and services. - Strong track record of the successful delivery and management of high-quality digital products and services preferably within a travel based market - Experience of product ownership/management in an agile delivery context e.g. defining product visions, roadmaps, backlogs - Strong presentation and communication skills, with the ability to confidently articulate the rationale for product and service decisions - Strong data interpretation skills and ability to set, manage and monitor service metrics and key performance indicators - Ability to work at both the strategic and tactical levels, from high-level vision, roadmap and service strategy to day-to-day delivery of individual features and stories. - Understanding of data analytics landscape/technologies and a clear passion for digital technologies and their potential - Enthusiasm for working in collaborative, multi-cultural cross-functional teams. - Strong track record in designing and developing use cases on top of the Hadoop platform. - Strong track record in designing and developing api enabled products & apps that support multiple devices and form factors. - Very good people management skills. - Excelent level of English.

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