Key Account Manager

Barcelona (Spain)
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Key Account Manager

Sales and Marketing

Barcelona (Spain)

Ref: PD5761 July 30, 2019 SERVICES TO COMPANIES

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FUNCTIONS

Main duties:  Delivery of budgeted targets assigned, both current portfolio and new customers  Accurate account management  Keep a relationship with assigned customers and prospects at high level (even C Level).  Deliver specific projects  Ensure that all relative information regarding the market and the business trend, be transmitted to the organization in an updated, qualified and transparent way  Account Plan creation and maintenance  Accurate use of our ‘CRM’ system (Salesforce) to plan, record and report account specific activity  Business statistics interpretation and presentation. Use of datamining software (Micro Strategy) Main areas of responsibilities  Achievement of Budget targets  Set sales targets and minimum quality standards required to field sales organization  Ensure that a maximum amount of merchants use the company’s services. Cross sell across accounts portfolio  Analysis of results vs. objectives, understanding reason for deviation and initiation of corrective actions when needed  Ensure CRM (Salesforce), Datamining (MStrategy) and all sales tools are properly used as well desired working method is applied  Report to the Company all significant competitor activities and market trends  Relationship with customers and prospects assigned, as well as main stakeholders  Ensure all activities are done in respect of Company rules and applicable legislation Reporting and collaboration Main Function interaction:  Direct reports  Country Managing Director, Sales Marketing Manager, IT Manager, Regional Chief Operating Officer Main cross-Function interaction:  Admin Specific skills and competencies:  Genuine sales leadership  Ability to influence  Strong customer orientation  Good negotiation skills  Good communication skills, ability to present ideas clearly and concisely  Excellent interpersonal skills and ability to interact and influence at all levels  Good knowledge of MS Office products  Financial knowledge  CRM management experience  Hunting skills  Ability to learn quickly and to catch business fundamentals in an easy way.  Able to report as part of his tasks. Organizational skills. Pay attention to details. Able to follow procedures and make his / her team work in same way  Able to work in a digital/technology frame. Make technology as the core of the business and able to sell the advantage  Passionate  Resilient  Empathic  Lead by example Education and qualifications:  University graduate preferred  Written and conversational spoken English and Catalan  Italian and/or French are a plus Experience:  Genuine sales talent with strong results orientation, passion and determination to reach the sales targets  4-5 years’ experience of key account management

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