Inside Sales Representative

Seoul (Korea (North))
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Inside Sales Representative

Sales and Marketing

Seoul (Korea (North))

Ref: MZ9508 July 15, 2019 INFORMATION TECHNOLOGY

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FUNCTIONS

- Direct contact for our customers in Korea, building up a close relationship with them - Supporting them together with our external sales force in Korea as a tandem - Active phone calls to customers - Daily contact with our external sales representatives (email, phone) - Entering of new leads in the system and keeping them updated - Processing of sample orders - Preparing quotations in the ERP system + providing them to the customer o Checking prices o Checking lead time o Checking projects + investigation of detailed information o Close cooperation with international sales colleagues - Responsible for customer order entry in the ERP system o price check o delivery date check o delivery- and invoice address check o check quantities (standard packing + MOQs) o commission check o global project linking - Final inspection and approval of the customer orders entered - Order processing - Speeding up and track shipments for our customers/arrange express shipments if necessary - Close contact with the production planning team in Germany and France - Sending invoices to the customers - Finding solutions for special customer requests and processing of customer complaints - 2-3 weeks of customer visits a year together with the outside sales colleagues - Attending trade shows / exhibitions - Understanding of complex contexts and prioritization of various tasks like office management, weekly planning, etc. Additional tasks: - Support in the small warehouse: to receive collective shipments from Germany/France and prepare the single shipments for our customers in Korea (one time every 14 days) - Office management (administrative tasks)

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