Vended Services Programme Manager

London (United Kingdom)
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Vended Services Programme Manager

Production, Operations and R&D

London (United Kingdom)

Ref: QO5766 June 25, 2020 INFORMATION TECHNOLOGY

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FUNCTIONS

This is a key role within the Global Lifecycle Management (GLM) group and a critical element of our aspiring growth plan. This position reports to the Vice President of International Operations. Responsibilities: - Support to set up an operational and financial structure in the UK to build a compliant and scalable infrastructure. - Liaise with critical internal stakeholder such as Finance, IT, HR as well as Service Delivery. - Program manage existing subcontractors to maintain / improve current service levels and identify opportunities to optimize in Phase 1. - Support the transformation from the current subcontractor ecosystem to a in-source model building the relevant resourcing and structure in Phase 2. - Establish and manage a relevant program structure to ensure task / timeline / status reporting, project staffing, along with control and governance for managing issues, risks, and scope. - Guide local & regional stakeholders to control execution of key initiatives; monitor performance and ascertain the need for improvements. - Monitor and ensure program operations and activities adhere to legal guidelines and internal policies. - Keep senior Leaders (both Tech Data and vendor) informed with detailed and accurate reports or presentations. - Coordinate strategy development: Proactively work with key stake holders and functional owners to consolidate and help build out our regional strategy for the Vended Services Program. Knowledge, Skills and Experience: - Excellent communication and organizational skills - Ability to network effectively, negotiate well and influence people - Proven experience as regional program lead or other similar position - Good understanding of project/program management techniques and methods - Good understanding of IT Services and their deployment - Good level of business practice consultative skills - Good knowledge of data analysis, reporting and budgeting - 5 – 10 years Go-to-Market experience in a high value Go to Market environment - Comfortable with partners senior management - Fluent written and spoken English - Willingness to travel, understands regional requirements of such a role - Able to adapt to working hours of different Time zones - Experience of working with remote, international and cross matrix management - Able to work constructively under stress and pressure as well as in a multitasking environment

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