BOS Change Management Lead.
IT & Telecommunications
Barcelona (Spain)
Ref: HF01112708
May 11, 2025
INDUSTRY AND CAPITAL GOODS
FUNCTIONS
Responsibilities:
For the BOS Program, in the context of deployment projects across affiliates:
• Develop and implement a comprehensive Change Management plan and strategy.
• Build and execute a stakeholder mapping and engagement plan.
• Conduct and regularly update Impact Assessments across various stakeholder groups.
• Identify, align, and prioritize key areas for change and action points.
• Monitor and track open actions related to change management and project management activities.
• Lead the communication strategy, crafting clear messages that highlight project benefits and impacts. Tailor communications to specific stakeholder communities as needed.
• Design and coordinate a training program, including the creation or updating of training materials to support the transition to new processes and tools.
• Ensure strong project buy-in from end-users and actively measure engagement.
• Report change management-related progress and issues to the program Steering Committee.
• Inspire and drive change and continuous improvement within and across functions, units, processes, and value flows.
For Projects and Initiatives within the BOS Centre:
• Implement change management processes and tools for project teams.
• Oversee and coordinate the work of various stakeholders, ensuring progress is tracked and managed, specifically in:
Identifying user impacts.
• Define and deploy a tailored change management strategy in collaboration with local change management leaders (ambassadors, HR managers, site managers, etc.).
• Develop training programs for impacted communities.
• Coordinate communication within the BOS team in collaboration with group communication teams and project teams (mobilization, delivery, etc.), as well as impacted sites.
• Manage the communication of monthly SAP releases to all relevant stakeholders, ensuring transparency, awareness of updates, improvements, and potential impacts.
Additional Responsibilities:
• Serve as the primary point of contact for all change management-related matters.
• Collaborate with the change management lead for the other transformation programs to ensure alignment and consistency.
Requirements:
• Proven expertise in change management principles, including impact analysis, communication, and training strategies, ideally within SAP or IT environments.
• Strong project management skills with knowledge of project lifecycles, methodologies, and tools.
• Solid understanding of supply chain and manufacturing processes.
• Highly adaptable and resilient, able to multitask and excel in fast-paced, dynamic environments.
• Excellent written and verbal communication skills in English & French; proficiency in Spanish is a plus.
• Strong understanding of best practices in professional communications, with experience in internal communications and marketing initiatives.
• Collaborative team player, effective in working across functions and building strong relationships.
• Active listener with a positive, solutions-oriented mindset, adept at engaging stakeholders at all organizational levels.
• Flexibility to travel.
