Product Trainer beauty brand
Handel & Marketing
Madrid (Spain)
Ref: II3951
May 30, 2023
Konsumgüter
FUNKTIONEN
Partner with marketing, sales and corp education team to develop strategies to achieve annual retail sales target.
Maintains up-to-date training progress file on all sales staff; provides monthly report on training activities, including problems encountered and recommendations for improving performance of in-store sales team
Deliver and evaluate "needs driven" Education Programs which support and compliment the business objectives of the Brand - aligned to individual market needs and in partnership with HQ.
Conduct all education of BAs, including basic training in product knowledge and work system requirements; new product launches; and all other service training
Direct investigation on customer complaints regarding quality, tolerances, specifications, and delivered condition of products.
Evaluates performance of BAs working in field to ensure high standards of knowledge and performance.
Translate e-learning and training materials
REQUIREMENTS:
5+ years training experience in beauty industry
Good communication and presentation skill in both Spanish & English
Good product skills
Good service skills, facial experience is a plus
Experience with salon channel or in possession of aromatherapy certification is a plus
Growth mindset with high flexibility, passionate in beauty industry
Total availability to travel