Operations and Service Manager

Marseille (France)
Voir postes récents
Operations and Service Manager

Fast growing international company in the personal mobility sector

LOCALISATION: Marseille (France)

Postuler maintenant
Liens utiles

Operations and Service Manager

Production, Opérations, R&D

Marseille (France)

Ref: YN85066160 June 6, 2025 INDUSTRIE ET BIENS D'ÉQUIPEMENT

#

FONCTIONS

The Role: Hierarchically reporting to the Country Manager and functionally to the company Operations Director. The Operations and Service Manager will be responsible for the whole operational activities of the company in Marseille, meeting both the SLA targets stated in the contract with the metropolitan authorities, and the company business plan: • During the implementation phase, acting as the Project Manager to assure a smooth service deployment. • Maintenance of all assets attached to the service. • Logistic distribution to balance offer & demand. • Warehousing and spare parts replenishment management. Key Responsibilities: • Responsible for relations with client for operational work and contract compliance. • Implement the company's maintenance plan • Produce and implement annual department budget • Ensure compliance with service level objectives. • Manage and report service KPIs on a regular basis (daily/weekly/monthly). • Implement the company's distribution logistics plan. • Operations continue improvement. • Ensure implementation of QHS policies and regulations. • Evaluate and promote your direct staff. • Negotiation with Unions. • Candidate Profile and Skills: • Technical and/or logistical experience, with at least 5 years' experience in a similar position in the mobility services sector, for example, transport services, facilities management, infrastructure maintenance services, logistics, factory production,etc. • Strong negotiation, communication, organization, leadership and problem-solving skills (such as in an industrial factory). • Management of +100 employees (drivers, mechanics, warehouse, customer service center and external suppliers). Demonstrable experience in managing internal and external teams is required. • Hands on oriented, used to go on-site to supervise and evaluate quality service delivery. • Excellent level of English, Spanish would be an added value • Excellent level on Microsoft tools (Excell, MS Project, …). • Expert in reporting for management. • Experience in the use of computer systems such as CMMS, Power BI, Dynamics and SQL are valued, with the ability to extract information from data.

Postuler maintenant

Vous recherchez les meilleurs talents ? Chez Catenon, nous trouvons pour vous les meilleurs profils partout dans le monde. Avec 23 bureaux dans le monde et des recrutements dans plus de 100 pays, nous sommes spécialisés dans le recrutement international de talents. Tout cela grâce à notre plate-forme technologique et à notre équipe mondiale spécialisée. Découvrez-en plus sur nos services.

Select CV Change Remove
Plus d’information
Vous pouvez consulter les conditions générales associés à l'inscription des talents sur CATENON.

Postes connexes