Madrid, España (Spain)
We are seeking a General Manager to lead the comprehensive management and growth of a significant project in the hospitality, dining, and premium leisure sector in Madrid.
Reporting directly to the Board of Directors, you will assume ultimate responsibility for the Profit & Loss (P&L) account, the coordination of directors across different operating units, and the execution of the company's strategic plans.
Your primary mission will be to ensure business profitability, optimize processes, and maintain the highest standards of quality and customer experience, while leading the organizational culture and managing relationships with the project's key stakeholders..
- Lead the overall strategy, business development, and customer loyalty within the premium segment.
- Maximize Profit & Loss (P&L) performance and the operational efficiency of the various business units.
- Design and implement the brand positioning and outreach strategy on a national and international level.
- Direct and coordinate the heads of the operational and corporate support areas.
- Manage institutional relationships, strategic agreements, and high-value alliances with industry partners.
- Ensure the highest standards of quality, service excellence, and overall customer experience.
- Education: University degree in Business Administration, Hospitality Management, Tourism, or a related field. Executive postgraduate studies (MBA, Executive Development Programs, or Senior Management programs) are highly desirable.
- Experience: A proven track record of at least 8–10 years in top executive positions (General Manager, Managing Director, or Corporate Operations Director) within the premium hospitality, leisure, or high-end dining sectors.
- People Management: Demonstrated ability to lead, coordinate, and inspire large-scale operational structures and large multidisciplinary teams.
- Financial Acumen: Proven experience in full Profit & Loss (P&L) management, cost control, budgeting, and financial reporting at the Board or Ownership level.
- Market Knowledge: Strategic vision of the premium sector and solid experience in the Madrid market, with an established network of contacts and a deep understanding of local business dynamics.
- Languages: Excellent command of Spanish and English (negotiation level / C1-C2). Knowledge of other European languages will be considered a plus.
- Key Skills: Strategic leadership, business acumen, a strong focus on service excellence, and proficiency in institutional relations.
A renowned business group with a solid track record in the luxury, hospitality, and high-end leisure sectors is developing a comprehensive and distinctive project in Madrid, designed to position itself as a leading benchmark in the industry at a European level.
The business model brings together under one roof a private members' club, a diverse dining offering, nightlife entertainment spaces, event venues, and boutique hospitality.
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