Clinical Specialist / Project Leader

Germany (Germany)
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Clinical Specialist / Project Leader

Commercial & Marketing

Germany (Germany)

Ref: LT3500 August 26, 2021 AUTRES



Reporting to the Director of Production; Services, your mission will be to manage the implementation of our products at our customers; sites but also to support the sales department :  Organize the deployment of solutions to customers by coordinating our internal solution deployment teams and the customers business and IT teams  Accompany and train the customer in his understanding of our products  Analyze and synthesize customer feedback and requests for changes  Accompany the customer in his transition to digital pathology  Be the technical reference for complex sales in France and abroad  Be the central contact for all technical questions during the sales process  Participate in the organization and implementation of global training programs, particularly during the onboarding of employees or partners  Ensure continuity between sales and production (installation requests; follow-up of completion deadlines and customer reminders; post delivery follow-up to ensure customer success)  Be action oriented and very proactive to solve problems and get results.  Have an interest in continuous improvement, measuring results and solving problems

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